Frequently Asked Questions
How soon can you start?
I wish I could start immediately! However, sometimes my availability is very limited because I only take on a few select clients each month (approximately 2-3) to ensure a quality work and client satisfaction. Depending on the season and flow of business, I can usually start right away but sometimes I am booked out 1-2 months in advance.
What programs/platforms do you use?
I utilize Adobe Creative Suite for all branding projects. Already utilizing Adobe Creative Suite for your business? Great! I will happily hand over Illustrator, Photoshop or Indesign files depending on what you are most comfortable with. I will also set up template files if applicable.
DO YOU HAVE A SCHEDULING FEE?
Yes! In order to respect your time, and mine, a deposit is required to reserve your spot. This is only if I am booked up for a while and the fee will go towards your brand or web package.
What does the payment process look like?
Your total will be broken down into 3 equal installments over a three month period. Final payment is due at product completion but prior to final files being delivered.
If you prefer to have your payment split in 1/2 instead of 1/3 just let me know and I will happily oblige.
I always try my best to quote an estimate for additional refinements or hourly needs. The full amount is billed after work has been completed but prior to final files being delivered.
what if i am still not satisifed after two rounds or refinement?
At the beginning of the design process, I provide an in-depth questionnaire and consultation with you to make sure our styles align visually and from a collaboration stand-point.
For this reason I am almost certain you will be happy with your new logo after our two rounds of refinement, but if for some reason you are not, we can continue to refine at my hourly rate. ($100/hour)
This rarely happens and do my best to make sure we are a perfect fit!